Each piece is carefully packed to arrive as ordered. A hat box or sturdy shipping box is supplied with all hats to ensure safe delivery. Generally, our occasional headwear is packed in a hat box which is placed inside a recycled cardboard box for  extra protection prior to shipping. Our shipping costs are based on the packaging requirements of the headwear.


Pickup can be arranged by appointment at either

Mount Eliza, Mornington Peninsula, Melbourne, Australia

Or Fitzroy, Melbourne (2km from the CBD)


Hats and headpieces that are stock will be processed in 1-2 business days after payment has been received (excluding public holidays), Please contact us if you require a quick delivery.

Express shipping by Australia Post is generally used for small hats and standard shipping for larger hats.  

You will receive an email/SMS when your item has been sent with a tracking number so you can track the delivery process.

SHIPPING COSTS are calculated online at the checkout.

Smaller hats the shipping cost is $15- $25

Larger hats the shipping cost is $32


We love sending our hats overseas, shipping cost is calculated at checkout. 

As a general guide: smaller hats to NZ, UK or USA $20-$50 (aus)

                          Larger hats to NZ, UK or USA $35-$70 (aus)

*Note guide only, based on Australia Post standard mail. Headwear can be to be sent to other countries too.

The customer is responsible to pay any relevant import taxes and custom duties, value added tax or import tariffs as required.


Please provide correct information including delivery address, as Felicity Northeast Millinery is not obliged to resend the order.

Felicity Northeast Millinery accepts no liability or responsibility for loss or damage during shipping.